1. Information We Collect
Pyonair Inc. ("Pyonair," "we," "us" or "our") collects information to provide and improve our Service. We collect the following types of information:
Information you provide:
- Account registration details (name, email address, company name)
- Payment and billing information
- Content you submit to the Service for processing
- Communications you send to us (support requests, feedback)
Information collected automatically:
- Device and browser information
- IP address and approximate location
- Usage data (pages visited, features used, session duration)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Provide, maintain and improve the Service
- Process transactions and send billing-related communications
- Respond to your requests and provide customer support
- Send product updates and marketing communications (with your consent)
- Monitor and analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: Third-party vendors who help us operate the Service (payment processors, hosting providers, analytics services)
- Legal requirements: When required by law, regulation or legal process
- Business transfers: In connection with a merger, acquisition or sale of assets
- With your consent: When you explicitly authorize us to share your information
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls limiting who can view your data
- Secure infrastructure and hosting environments
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Cookies
Pyonair uses cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use the Service
- Deliver relevant communications
You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a machine-readable copy of your data
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain information as required by law or for legitimate business purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
9. Contact
If you have questions about this Privacy Policy or our data practices, please contact us:
Pyonair Inc.
Email: [email protected]